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Privacy Policy

Surprise & Shine may offer two text-message programs:

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  • Transactional messages related to your bookings, purchases, participation, or account, including confirmations, waiver links, weather notices, schedule notices, operational updates, and customer-service messages.

  • Optional marketing messages, including seasonal updates, condition alerts, special offers, event announcements, and promotional messages, which you receive only if you separately opt in.

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When you opt in to receive text messages from Surprise & Shine, whether booking-related messages or marketing alerts, we collect your mobile number and your consent record. Message frequency varies. Message and data rates may apply. Consent to marketing messages is not a condition of any purchase. Reply STOP to cancel at any time. Reply HELP for help or contact us at play@surpriseshine.com or (480) 621-5782. Carriers are not liable for delayed or undelivered messages. You may also revoke SMS consent by contacting us at play@surpriseshine.com or (480) 621-5782. We will honor reasonable opt-out requests as required by law.

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No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third party. We use service providers, such as booking and messaging platforms, solely to deliver the messages you have requested.

Text Messaging (SMS)

Surprise & Shine offers two text-message programs: (1) transactional messages related to your bookings, purchases, participation, or account, including confirmations, waiver links, weather notices, schedule notices, operational updates, and customer-service messages; and (2) optional marketing messages, including seasonal updates, condition alerts, special offers, event announcements, and promotional messages, which you receive only if you separately opt in.

 

Message frequency varies. Message and data rates may apply. Consent to marketing messages is not a condition of any purchase. Reply STOP to cancel at any time. Reply HELP for help or contact us at play@surpriseshine.com or (480) 621-5782. Carriers are not liable for delayed or undelivered messages. Our handling of your information is described in our Privacy Policy at www.surpriseshine.com/privacy-policy. You may also revoke SMS consent by contacting us at play@surpriseshine.com or (480) 621-5782. We will honor reasonable opt-out requests as required by law.

Surprise & Shine

11294 W. Bell Rd. Ste. 100

Surprise, AZ 85378​

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Hours:

Mon/Tu/Th 9:30am - 12:30pm

Wednesdays & Fridays 9:30am -4:00pm

Saturday - Sunday  9:30am - 12pm

Private Weekend Parties 12:30pm-7:00pm

Private Weekday Parties Upon Request

Members Only (M-F) 8:30 am - 9:30 am​

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play@surpriseshine.com

Tel: 480-621-5782

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